Exterminate Wasps, Ants, Rodents, Birds, and More in Vancouver, WA. Our Pest Control Services are Safe for Families, Pets, and The Environment.

Identify and Learn About Common Northwest Pests


With their smooth long bodies and cinched-in waist, the legs of the wasp are much longer than the average bee. Even though wasps are not high-volume pollinators, they are useful as natural pest control. Wasps typically will make a meal of other insects for their larvae, thus controlling the populations of such insects as caterpillars and grubs. By paralyzing its prey, wasps will bring the stunned insect into the nest itself. Certain wasps will paralyze the host to lay eggs inside it. Some social wasps, such as yellow jackets, will scavenge for dead insects to feed their young.

Although the role of a wasp is beneficial to our society, the nuisance of their nests and dangerous sting from the Vespid family of wasp, make them undesirable to live amongst. Vespid wasps include yellow jackets, hornets and paper wasps-all of which hold their wings lengthwise to their bodies. Mostly active in warmer weather, the wasp dwells in a papery nest or sometimes in ground nests which are more difficult to detect.


Adults are about 5.25-7.5 inches with the tail. The tail can take up 2.75-4 inches, relative to the size of the mouse. The fur is smooth and usually dusty gray above and lights gray or cream on the belly. The color will vary considerably from area to area regardless of living habits. The muzzle is pointed, eyes are small, incisors are ungrooved, ears are large with very little hair on them, feet short and broad, and a uniformly dark, scaly, semi-naked tail. Their preferred nesting sites are dark, secluded places where there is abundant nesting material nearby and little chance of disturbance. Nesting materials include paper products, cotton, packing materials, wall/attic insulation, fabrics, etc. Mice are nocturnal inhabit. They require an opening of greater than 1/4 inch to gain entry.

This Integrated Pest Management Program for the control of rodents involves the use of traditional trapping and exterior baiting, but also includes exclusion or entry prevention practices. Exclusion is the only truly long term solution to control rodents in structures. In addition we will address those issues that are attracting rodents to the structure with recommendations for habitat and harborage modifications. Upon completion of the inspection detailed information will be provided pertaining to rodent issues and solutions.


Mice are the most common rodent that live within proximity to humans. They are notorious for contaminating food supply and air duct systems with disease. Most often, these pests are found nesting in quieter areas with less opportunity to be noticed and disturbed. Their adaptability to maneuver into small holes within the home structure, coupled with their expert climbing and jumping skills, makes it a nuisance that is difficult to control. At about 3-4″ long, these tiny rodents typically weigh around one ounce. Drippings are a sure sign of mouse infestation.


Four different types of moles dwell in the Pacific Northwest: the broadfooted mole, the coast mole, the shrew mole and the townsend mole. The most notorious of these moles is the townsend, causing vast damage to crops, lawns and gardens. With its dark, velvet-like fur, this creature can grow to length of nine inches. Half the size of the Townsend is the coast mole. Sometimes confused with the Townsend, the coast mole is perhaps most well-known for the numerous molehills that outline their home ranges. One coast mole can make up to 400 molehills during the year. The broadfooted mole is somewhat smaller with a greyish or coppery coat. Shrew moles actually will spend part of their time above ground, unlike the others. Shrew moles prefer areas where digging is easy and they are the smallest of the mole species, about h the size of a common house mouse. All these species of moles have the telltale pointed snouts, nearly-naked tails, and sturdy, clawed feet.


Rats pose. a threat to humans by spreading diseases via food supply. They have a reputation for destroying and contaminating insulation, wood, electrical work, vapor barriers and air ducts. At about 8″ long (its tail adds another 6 inches) and weighing as much as a pound, these nocturnal rodents are able to enter through a hole in a structure as small as half an inch. They tend to nest in lower structures such as burrows, around water sources like rivers and streams and even under sidewalks. Their diet includes grains, meat and fish. Coarse, shaggy hair covers their thick body and can vary in color. Droppings are a sure sign of a rat infestation.

Norway Rats

Adults are about 7-18 inches in length, the head and body uses up 7-9.5 inches of that length. Anywhere from a half-pound to a pound. Their hair is coarse, shaggy, brown with scattered black hairs. The underside it grey to yellowish-white. The muzzle is blunt, eyes are small, and the ears are small and densely covered with short hairs. The tail is bicolored and scaly. Norway rats are nocturnal and are cautious. Although they constantly explore their surroundings, they shy away from new objects and changes.

They prefer to nest in burrows in the soil along railroad embankments, stream/river banks, piles of rubbish, under concrete slabs, etc. Their burrows will have a least one entrance and one escape hole, but these animals are social and tend to have more than one entrance hole. The opening will be greater than 1/2 inches. Indoors this rat will nest in basements and the lower portions of buildings in piles of debris or merchandise as long as it is not disturbed. On occasion, you can find this rat in the attics, roofs and other higher places.

Roof Rats

Adults with combined head and body length 6-8 inches and the tail length is between 7-10 inches. The fur is soft and smooth; color is between brown with black intermixed to gray to black above with underside white, gray, or black. The muzzle pointed, eyes and ears are large, and they are almost naked. The tail will be scaly, uniformly dark, longer than head and body combined. Once established indoors, roof rats tend to follow the same route or pathway between their nest and food sources. Runways along vertical surfaces will usually include dark rub or swing marks on the vertical surface where their fur makes contact. Their runways will be free of debris, outdoors, the grass will be worn away to the bare soil.

Boxelder Bugs

Adult boxelder bugs are 1/2 inches long. They are brown-black in color with three red stripes on the thorax and red veins in the wings. They are sometimes referred to as beetles but are really “true bugs”. The nymphs are smaller and are bright red. They are fond of feeding on the leaves, twigs, and seeds of female boxelder trees. They will also feed on maple, ash and the young fruit of grapes, apples, and plums.

Bird Control

Single family and commercial building all can fall prey to a bird infestation. Birds can pose a health risk or even risk damage to the structure of a building. Among the offenders are: pigeons, sparrows, crows, swallows and gulls. Bird control looks slightly different than other pest control services.

Services may include:

    Bird/Nest Removal and Relocation Feces Removal/Pressure Washing and Decontamination of Area
  • Bird Exclusion — bird nesting installation
  • Bird Deterrent — installation of materials such as spikes, motion detection sensors and visual/auditory deterrent systems

Although we do not provide bird extermination services, we do provide necessary interventions for bird control, such as air duct cleaning and property maintenance services. This is often the case, because certain pests such as fleas, mites and ticks, will thrive among the bird nesting area. Rodent extermination may be a factor, especially if the birds have gained access into a building. Air ducts are often a source of contamination where the birds build their nests.

Odorous House Ants

Odorous House Ant workers are monomorphic and are about 1/16-1/8 inches long. The body is brown to black, usually, they’re black, and they do have a stinger. Workers emit a rotten, coconut-like odor when crushed and is how they get their name. A visible indication of an infestation from odorous house ants is the presence of these ants in numbers. These ants typically will nest outdoors but have been known to nest indoors. Because these ants have multiple queens in the colony, it is a mistake to spray with a material that kills off the foragers too quickly the colony will split or “bud” to survive which can spread the issue. For this reason, Complete uses their habits against them using baits and materials that they will pick up and bring back to the colony.

Carpenter Ants

Carpenter ant workers are about 1/4 – 1/2 inches long, dull black with reddish legs and golden hairs covering the abdomen. Queens are about 5/8+ inches long. Other color combinations of carpenter ants can be of red and black, or completely red or brown. Although carpenter ants do not sting, their bites can be quite painful, especially when they inject formic acid into the wound.

External indication of infestation from carpenter ants is usually indicated when there are is a presence of small openings on the surface of the wood. Here the workers will expel debris which consists of sawdust-like shavings and fragments of insulation and insect body parts. They prefer to a hollow out soften wood that is associated with moisture problems and fungus.

Pharaoh Ants

Workers are monomorphic and are about 1/16 inches long. The body is usually pale yellowish to reddish with the abdomen often darker to blackish and unevenly rounded. They do have a stinger. Queens are about 1/8 inches long with or without wings and slightly darker in color than the workers.Pharaoh workers are about 1.5 to 2 millimeters long, a little more than 1/16-inch. They are light yellow to reddish brown in color with a darker abdomen.Pharaoh ant workers have a non-functional stinger used to generate pheromones. The petiole (narrow waist between the thorax and abdomen) has two nodes and the thorax has no spines. Pharaoh ant eyesight is poor. The antennal segments end in a distinct club with three progressively longer segments. Males are about 3mm long, black, winged (but do not fly). Queens are dark red and 3.6–5mm long. They initially have wings that are lost soon after mating, but do not fly

Moisture Ants

Moisture Ants are wood destroying ants that are also potentially destructive. They like to nest behind bathtub walls, within crawlspaces, under slabs, in and around windows and exposed wood roofs. Moisture Ants seek out areas where moist rotting wood is present. Their nests, called cartons, are brown and filled with holes which fill the voids within the space in which they nest. Often confused with carpenter ants, these ants are smaller at about 1/8″, are lighter in color, and have telltale bumpy backs with a larger dip between the abdomen and thorax.


These animals are not insects, but arthropods. They have two body regions, cephalothorax, and abdomen connected by tiny waits. They have no antennae, 4 sets of legs and 8 simple eyes, sometimes 6. Below the eyes are two jaws which end in a hollow fang that is connected internally to a poison duct. The males are usually smaller than females and may differ in coloration. The immature stages are egg and spiderlings, the latter closely resemble the adults except for size and coloration in most cases. Many spiders are associated with moisture and, therefore, are found in basements, crawl spaces, and other damp parts of buildings. Others will live in warm, dry places so are found in subfloor air-vents, in upper corners of rooms or in attics. All spiders in the Northwest prey on insects or whatever they can capture.

House Flies

Adults are about 1/8-1/4 inches long, with the female being larger than the male. They are dull gray, with the face having 2 velvety stripes, each silver above and gold below. The thorax has 4 narrow black longitudinal stripes on dorsum. Mature larva about 1/4-3/8 inches long. They are eyeless, legless and taper from the head back. They are a cream color. House flies have been known to migrate up to 20 miles, most stay within 1-2 miles of where they were hatched. Females seek almost any warm, moist material with sufficient food for larval development for egg-laying purposes. During the day, house flies tend to rest less than 5 feet from the ground on walls, floors, and various objects. At night they rest primarily above 5 feet on ceilings, walls, plants, etc. Their night resting place is usually near their daytime food source.

Fruit Flies

Fruit Flies are also categorized as a nuisance pest and contaminator of food. These flies typically thrive in food establishments where their increase in number rapidly. Fruit flies can contaminate food with bacteria and various disease-producing organisms. Varying from light to dark brown, these pests have distinctive larvae that contain a long breathing tube at the rear of the body.

Cluster Flies

Adults are about 3/8 inches long. Their coloration is dark gray, non-metallic, thorax lacking distinct stripes but with numerous short golden hairs, and the abdomen with irregular lighter areas. They are slow-moving and when the crushed smell of buckwheat honey. Cluster flies occupy attics and/or between-wall voids of walls which receive the most sunlight when they are ready to hibernate. They usually try to use the same structure year after year. While they are there they will not multiply.

Blow Flies

Adults are large flies with a metallic blue or green color and are twice the size of a housefly (about 1/4-1/2 inches long). These flies are common in populated areas and are particularly abundant near such places as slaughterhouses, meat-processing plants, and garbage dumps. Blowflies will eat anything and will use their sponging mouthparts to do so. They will use regurgitated fluids to turn their food into liquid and then proceed to feed.

German Cockroaches

Adults are about 1/2-5/8 inches in length. They are light brown to tan except for 2 dark longitudinal stripes on the pronotal shield. Females are darker than the males, her abdomen is also broader than his. They rarely do fly. German cockroaches are found throughout structures but show a preference for warm and humid areas. They are usually found in kitchens and secondarily in bathrooms. Infestations often occur in rooms where people eat and drink (i.e. the den, bedroom, kitchen, etc.). Any crack located near a source of food and/or water is prime feeding grounds, and they spend about 75% of their time in such a place. First instar nymphs require a crack of about 1/32 of an inch, whereas adults require a crack of about 3/16 inches in width.

Asian Cockroaches

Adults are about 1/2-5/8 inches in length. They are light brown to tan except for 2 dark longitudinal stripes on the pronotal shield. These cockroaches are strong fliers when they do. These are difficult to identify because of their color patterns being so close to the German cockroach. Asian cockroaches not only readily fly but are strong fliers, but capable of traveling more than 131 feet at a time. Adults will take flight when disturbed, even during the daytime. They are often transferred by having the habit of hitchhiking on campers and recreational vehicles coming from infested campgrounds.

American Cockroaches

Adults are about 1 3/8-2 1/8 inches long. Their color variation is usually reddish-brown except for a submarginal pale brown to yellowish band around the edge of the prenatal shield. Last segment of cercus at least 2 times longer than wide. Both sexes are fully winged with wings of the male extending beyond the tip of the abdomen whereas, female’s do not. These cockroaches are poor to moderately good fliers. The egg capsule dark reddish to blackish brown. It is about 3/8 inches long.

American cockroaches are found in residences but are commonly found in large commercial buildings such as restaurants, bakeries, grocery stores, etc. There they infest food-storage and food-preparation areas, basements, etc. During summer months, they can be found outdoors in yards and alleys. It is the most common species found in the city sewer systems. They can enter structures by being brought in, coming up from the sewer system via drains or occasional mass migration from other structures, dumps, etc., usually in the warmer weather. They show a likeness for fermenting foods.

Western Subterranean Termites

Swarmers are about 3/8 inches long, including wings. The body is dark brown to almost black. The soldier’s head is rectangular in shape, not narrowed toward the front. The length is fully 2 times the width. The mandibles lack teeth. They only eat the springwood and leave the lignin-containing summer wood which they cannot effectively digest. Hence, damaged wood appears to be layered. The colonies are usually located in the ground. Location is usually below the frost line, but above the water table and rock formations. Mud tubes are built to cross areas of adverse cracks less than 1/16 inches wide. If a constant source of moisture is available, colonies can exist above ground and without ground contact.

Dampwood Termites

The swarmer is up to 1 inch long, including wings. The antennae usually have more than 22 segments. They are not hairy and have 1 or more large spines along the length of the tibia and the apex. The coloration of the body is amber. The soldier between 3/8-3/4 inches long. The mandibles have an unequal number of teeth on each member of a pair. Antennae are the same as the swarmer, as well as the spines and coloration. If the wood is sound, they will eat only the springwood, however, if the wood is decayed, they will eat across the grain, consuming both spring and summerwood. By doing this, they make a series of chambers connected by tunnels whose walls are smooth as if finely sandpapered.


Springtails are white, gray, or light-colored measuring about 1/16 inches long. They have a distinctive head with long antennae. The rest of the body has a somewhat “hump-backed” appearance. Springtails get their name from a forked appendage attached to the end of the abdomen which allows them to spring forward like a flea. They have no wings. They feed on algae, fungi, decaying vegetable matter, and some consume living plants and dead animal matter.

Indian Meal Moths

Adults have a wingspan that is about 5/8-3/4 inches wide, wingtip to wingtip. Wings pale gray but 2/3 is reddish-brown with a coppery luster.

The mature larva is usually about 1/2 inches long. They can be white and very to a greenish, pinkish, or brownish hue depending on their food. The head is prothoracic plate/shield yellowish-brown to reddish-brown. They have 5 pairs of well-developed prolegs on the abdomen and each bearing crochets. The cause no damage except the nuisance that they are when they reach high numbers. The larvae are surface feeders and generally produce a lot of webbing throughout the infested parts of materials.


The Lepisma adult body length is 1/2 inches excluding the tails at the end of the anal area. Their coloration ranges from gray to almost black, with a metallic sheen. The Ctenolipisma adult body length is 5/8 inches excluding the tails at the end of the anal area. Their coloration is a dark gray with 4 dark lines running the length of the body. All silverfish taper from head to tail. Immatures similar to adults in appearance, except for size. The scales appear with the 3rd or 4th molt. Feeding marks are irregular whether they are holes, notches along an edge, or surface etchings. Yellow stains, scales and or droppings may be seen on infested materials.


Adults are about 1/8 inches long. Their body is laterally flattened and is brownish-black to black. They have a reddish back when they are full of blood. They have no wings and hop when they move. Mature larvae are about twice the size of an adult in length. Larvae are whitish, slender, eyeless, and legless. They do have well-developed heads. It is not necessary to have pets in the house since your blood will do. Fleas can jump about 6 inches vertically. Many people who leave their homes for an extended amount of time are unaware of the few adult fleas present. They are often greeted and severely attacked by fleas upon their return. this can occur even if the building has been vacant of animals and humans for as long as 6 months. This situation can occur because of the potentially long pupal period. Adults can live for months without food, and because fleas have not been removed via normal vacuuming.

Bed Bugs

Bed Bugs mostly inhabit rooms where people sleep. With a flat brownish-red oval body, these pests can easily hide in mattresses, couches, and bed frames. They make their way into homes through moving boxes or previously used furniture, or they could already inhabit a living area before a new person moves in. Another hot spot for bed bugs is in mattresses in hotel rooms. Since there are many familiar types of insects that can be mistaken for bed bugs, it is recommended to get a consultation from a pest control service to adequately identify and exterminate them.

At 1/5″ long, bed bugs feed at night on the blood of warm blooded animals, which includes humans and pets. Since their feeding sessions are brief, a b ed bug will commonly go unnoticed by the host. Bed bug bites itch severely and will swell at the site. Many people do not realize they have a bed bug problem since they hide during the day. Typically, the bed bug leaves its fecal matter behind, which is a reddish brown color, and a good indicator for the presence of an infestation.