FAQ

On this page is a list of frequently asked questions and answers about pest control services. If you have any other questions give us a call!


Q. What are all your service areas?

A. We service the Vancouver, Washington and Clark County area as well as Portland, Oregon and nearby cities such as Lake Oswego, Milwaukie, Gladstone, Oregon City and Clackamas area.


Q. How long does it take to see results after treatment?

A. Results vary depending on the type of pest, Products today are made to be slower acting which allows better control in the long term. In some cases such as odorous house ants if there is a quick die off in the colony, they will split off to survive which makes the one colony turn into many. In most cases you should see a reduction in activity within 10-14 days.


Q. Why should I hire a professional?

A. When you hire a Pest Control Professional, you are hiring them for their knowledge and their ability to take care of your home. We all have access to the same products so it is knowing what to use and where we use it.
It is also extremely important that the pest is properly identified which can’t be done over the phone.


Q. What should I look for in a pest control company?

A. We believe in supporting our community which means hiring Companies that are local and not Companies that are owned from outside the United States, or from the East coast. You also want a company that has the highest integrity which means they will do what they say. Not all pest control companies are the same, they are only as good as the people that are a part of. Check that the not only the company is licensed and insured, but that the individuals are licensed as well and they have a good reputation, and can provide a guarantee.


Q. Why is a home inspection required before a quote?

A. You will find companies that will give you a quote over the phone without seeing your home or the pest. In many cases these companies have to change their quote when they get on site. The law states that any person selling pest control must be licensed by the Department of Agriculture in that state. We don’t believe in a “cookie cutter” approach to service, which means doing an inspection to identify the pest and any conditions that are conducive to that pest. Also there are some cases that we find a treatment is not necessary which can’t be done over the phone.


Q. Are the products safe?

A. Safety is our priority. We ensure a safe environment for family and pets.


Q. What are health risks associated with common pests?

A. To find out more about pest-related diseases visit the Centers for Disease Control and Prevention website.


Q. What can I do inside my house to keep pests away?

A. Keep all kitchen areas clean, check pipes for leaks and cracks, keep small areas dry and ventilated, and check packages and groceries brought inside the home.


Q. I keep getting spiders in my house. How can I prevent future spider infestations?

A. Spiders are beneficial in the environment and are only considered a pest when they end up inside. The best way to keep them out of the home is to take away any clutter close to the home including trees and shrubs against the siding. As part of our services we sweep down webbing on .the home which makes them find another place to live. We also have a product which is natural and does not allow spiders to attach their webs to your home.


Q. I have a mouse running around in my house! What should I do?

A. A mouse can fit thru an opening the size of a dime because of this it can be difficult to completely seal them out. Once we get any mice inside the house eliminated and as many entry points as possible. This includes the crawlspace and in some cases your attic. Our services include Tamper Resistant Rodent stations placed around your foundation to eliminate future infestations.


Q. We have rats and we know they are in other houses around the neighborhood. What do we do?

A. The first thing is to inspect your exterior for large openings or damaged screen vents.


Q. We have seen what looks to be carpenter ants around our property. If we see carpenter ants outside our house should we be worried?

A. Yes! Carpenter ants will be looking for a place to harbor such as inside the wall voids of your home. We recommend that you at least get the outside of your home treated. We do this by treating the foundation of the property to prevent and/or control the carpenter ants. If you know that you have an existing infestation it may take more than one treatment or a possible void treatment.